Terms of Service

Description of the Services  

By ordering from the Website, you may purchase the DNAMyself services which include the following:

Collection of your sample, analysis of your genotype generated by DNAMyself and in collaboration with Dante Labs Europe through the processing of your saliva or blood sample provided for DNA extraction and then sequencing. Dante Labs will perform the Genome Sequencing Test within 5 to 6 weeks from the receipt of your saliva sample.

If you intend to purchase the DNAMyself Test, you shall follow the process as described below:

A.1 Order a personal sample collection kit from www.dnamyself.com: by accessing the Website, you will be able only to purchase it and order a personal saliva sample collection kit;

A.2 Write all the details asked at the paperwork found inside the collection kit. If you do not perform that act within 5 (days) days from DNAMyself’s communication, DNAMyself will not proceed with the analysis of your kit and will destroy it. Finally, if the analysis performed on your sample fails, DNAMyself will send you another free kit up to a maximum of three times to allow you to collect the sample again.

You acknowledge and agree that the Services are provided pursuant to the current state of the art of genetic research and technology in use by DNAMyself with collaboration to Dante Labs Europe, at the time of the purchase or viewing. As research progresses and scientific knowledge and technology evolves, our company is constantly innovating in order to provide the best possible experience for its users. You acknowledge and agree that the form and nature of the Services which DNAMyself provides may change from time to time without prior notice to you. As part of this continuing innovation, you acknowledge and agree that DNAMyself may also permanently or temporarily stop to offer some of its Services (or any features within the Services) to you or to users generally at the company’s sole discretion, without giving any prior notice. 

Considerations on Genomic Testing

Our Whole Exome Sequencing Test sequences the exonic regions of the genome and provides genetic risk information based on assessment of specific genetic variants included in each report, so that you can choose what areas to investigate, when you want. The test does sequence the entire genome but does not automatically report on your entire genetic profile. As genomics discoveries advance, our test may not detect all genetic variants related to a given disease, and the absence of a variant tested does not rule out the presence of other genetic variants that may be related to the disease.

Other companies offering a genetic risk test may be analysing smaller sections of your genome and may be detecting different genetic variants for the same diseases, and so you may get different results using a test from a different company.

Other factors such as environmental and lifestyle risk factors may affect the risk of developing a given disease.

Some people may feel anxious about getting genetic test health results. This is normal. If you feel very anxious, you should speak to your doctor or other health care professional prior to collection of a sample for testing. This test is not a substitute for visits to a doctor or other health care professional. You should consult with your doctor or other health care professional if you have any questions or concerns about the results of your test or your current state of health.

Our tests are not intended to diagnose a disease, tell you anything about your current state of health, or be used to make medical decisions, including whether or not you should take a medication or how much of a medication you should take.

You should not change your health behaviors solely based on the genetic information received from DNAMyself.

DNAMyself Services are not intended to diagnose any condition or disease.

  • For most common diseases, the genes we know about are only responsible for a small fraction of the risk. Your ethnicity, environmental factors, lifestyle choices are far more important predictors and may affect the relevance of each report and how your results may be interpreted.

  • The Services are not intended to tell you anything about your current state of health, or to be used to make medical decisions, including whether or not you should take a medication, how much of a medication you should take, or determine any treatment.

  • If you have concerns or questions about what you learn through DNAMyself, you should contact your physician or other healthcare provider before making any lifestyle changes.

  • The laboratory may not be able to process your sample, if the results from processing do not meet our standards of accuracy. Our policy for re-processing failed samples is below:

  • If the initial processing fails for the above reason, we will reprocess the same sample at no charge to the user.

  • If the second attempt to process the same sample fails, we will offer to send another sample collection kit to the user to collect a second sample at no charge.

  • If the second attempt to process the sample is unsuccessful, we will not send additional sample collection kits and the user will be entitled solely and exclusively to a complete refund of the amount paid to us, less shipping and handling.

Order and purchase of the Services

Orders: you can order our Services by following the process outlined in the Website. You acknowledge that by placing an order at the Website you will be under an obligation to pay for the Services.

Please read and check carefully your order at each stage of the order process.  By submitting an order through DNAMyself’s Website, you are confirming that the payment details provided on your order are valid and correct. The contract between you and DNAMyself will only be effective when we receive your payment. DNAMyself will charge the amount due on your chosen payment method among those listed on the Website after We receive your order. 

In the event that you change your contact details after the purchase of the Services, it will be your sole responsibility to inform us of such changes, so that we can contact you about your order if necessary. 

The price of the Services will be specified on the Website and it may change from time to time, but changes will not affect any order DNAMyself have already accepted.

Price: Delivery costs are included in the price of the DNAMyself Test and are stated as free of charge in Greece and between 30-60 euros depending the country the test is ordered from .

Withdrawal and Termination 

Withdrawal: As a consumer, you have the right to withdraw from this agreement after the purchase of the DNAMyself Test. You can exercise such rights by notifying DNAMyself at info@dnamyself.com, within 1 (one) day from the receipt of the sample collection kit. Please note that you will not be able to withdraw from this agreement after DNAMyself has received the sample collection kit filed with your biological material, since DNAMyself will start to perform a service.  

Termination: DNAMyself may at any time, terminate this agreement if: (1) you have acted in a manner which shows that you do not intend to, are unable to comply with, or you have breached any of the agreement (2) is required to do so by law (for example, unlawfulness of the provision of the Services provided to you); (3) the Services are no longer provided by DNAMyself in your country of residence or in which you use the Services; or (4) at its sole discretion, the Services are no longer commercially available. 

User Representations 

By accessing DNAMyself Services, you agree to acknowledge and represent as follows:

You represent that you are eighteen (18) years old or more if you are providing a sample or accessing your genetic or health information. You confirm and declare that providing a sample to DNAMyself is not subject to any restriction in the country in which you reside and that your sample and data may be transferred and/or processed outside the country in which you reside. You give permission to DNAMyself with collaboration to Dante Labs to perform, with reference to the Whole exome Sequencing Test, sequencing and genotyping services on the DNA extracted from your saliva sample. DNAMyself will only disclose the results of the performed analysis to you or to anyone that legally represents you or that you have specifically authorized. You understand and accept that any information you learn from the Services is not a medical and/or clinical advice. It is not designed to independently diagnose, prevent, or treat any condition or disease or to ascertain the state of your health. 

You also understand that the results from the performance of the Whole exome Sequencing Test are only intended for informational and research purposes and that it should always be analyzed by a doctor or other health-care professional. Please be advised that DNAMyself strongly recommends that you seek the advice of your doctor, physician or other health-care provider if you need a professional advice.

You will be the only responsible for all the possible consequences resulting from your sharing with others the access to your genetic or health information and/or your report containing your analysis results. Whether you shall give your explicit consent for the processing of your genetic or health data for research purposes, pursuant to DNAMyself’s Privacy Information, you understand and acknowledge that providing any sample containing your biological material or having your genetic or biological information processed or providing your medical records or any other information about your health condition will not give you any property and/or other rights in any research that may be developed by DNAMyself with collaboration to Dante Labs or its collaborating partners. You specifically understand that you will not receive compensation for any research that include or result from the processing of your health or genetic information or any other information you may provide to DNAMyself in collaboration with Dante Labs within the performance of the Services.

You agree that in case of breach of any one of these representations DNAMyself has the right to refuse to provide any and all Services (or any portion thereof) and you shall indemnify and hold DNAMyself harmless against any liability, costs, or damages arising out of the breach of the representation.

Limitation of Liability 

DNAMyself, within the limits allowed by applicable laws, shall not be liable for breach-of-contract damages that could not reasonably have foreseen on entering into this agreement. That includes any direct, indirect, incidental, special, consequential or exemplary damages related – but not limited – to (a) losses that were not caused by DNAMyself’s breach of contract; (b) the use or the inability to use the Services; (c) any action you take based on the information/results you receive after purchasing and using the Services; (d) the use or access to your reports results that was not caused by DNAMyself or (e) statements or conduct of any third party on the Services.

Disclaimer of Warranties 

DNAMyself makes no warranty that the Services and/or the quality of any products, information, or other material purchased or obtained by you through the Services will meet your expectations. 

Moreover, by accepting you also acknowledge that: (a) the use of DNAMyself resources is done at your own discretion and risk and that you will be solely responsible for any damage to your computer system or loss of data that results from the download and/or use of any material obtained through the use of DNAMyself Services and (b) no advice or information related to the Services, whether oral or written, obtained by you from DNAMyself shall create any warranty if not expressly stated.

Finally, you accept that DNAMyself Services do not qualify as medical and/or professional advice on your health condition and do not substitute the advice of qualified professionals.

Privacy Policy 

In order to purchase and use the Services you must first acknowledge and agree to the privacy policy.